Cancellation and Refund Policy

 

Effective Date : August 30, 2017

Cancellation and Refund Policy :

Welcome to the FastPayee website, an online service designed and offered by Way2Smile Solutions Private Limited especially for small businesses around the globe. These Cancellation and Refund Policy are intended to explain our obligations as a service provider and your obligations as a user and subscriber. IT IS IMPORTANT THAT YOU READ ALL THE  POLICY CAREFULLY.

We value our relationship with you and place the highest importance on respecting and protecting your privacy. We want you to feel comfortable and confident when using our product and with entrusting your personal, company and financial information to us.

Cancellation

If you wish to cancel the service, your data will be retained on our system for 6 months. You will not be charged during this period. If you chose to activate your account during this period, you can work on the same data. After 6 months, data will be completely deleted from our system. You can export the account data in Excel format anytime as long as your account is active.

Refund policy

If you are not satisfied with our services, You shall terminate your account anytime. As this is not a subscription based account and It’s a free software, there will be no refund as we don’t sell subscription account. If you have any pending Invoices to be paid or received, those will be collected from your vendor and we will make the deposit to your bank account within 3 days from the payment processed date. If there is no payments towards your account, we will not make any payment to your account.

Definitions

“Account Holder” means a sole trader, firm, limited company or any other legal entity which has a FastPayee account;
“FastPayee account,” means a current subscription to the Service.
“Service” means our FastPayee software, which is accessed and used via our password-protected websites;
“us” “we” and “our” “FastPayee” refers to Way2Smile Solutions Private Limited.
“you” means the Account Holder;
“your Data” means any data entered or uploaded by you while using the Service.

Contact Details

For application support, please contact support@FastPayee.com
You can also call us on +91 44 6050 6059 (Monday to Friday 10am to 7pm IST)